Help desk
Contact us
A real person reads every message. We reply within 2 working days.
Draft for legal review. This policy describes how the metroinfogo app works today. Still to be filled in before launch: legal name, address, phone, privacy contact.
Support
Email support@metroinfogo.com about your account, sign-in, routes, Plus or billing. Writing from the address on your account helps us find it quickly.
Business details
[Legal business name]
[Registered business address]
Phone: [Support phone number]
Email: support@metroinfogo.com
Privacy and grievances
For data requests or complaints about how we handle personal data, contact our grievance officer, [Privacy / grievance officer name], at support@metroinfogo.com.
Quick links
Spotted a wrong station or line? Tell us the city and station, and we'll check it against the operator's data.